Shipping policy
Processing Time
All orders are made to order. Please allow 2–5 business days for production before your order ships.
During holidays, promotions, or periods of high demand, production times may be slightly longer.
Shipping Time
Once your order has shipped, estimated delivery is:
- United States: 3–7 business days
Delivery times are estimates and may vary depending on your location, weather, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout. From time to time, Sick Submissions may offer free shipping promotions.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking information to update.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout.
If you need to change your shipping address, please contact us immediately at support@sicksubmissions.com. Once an order enters production or ships, we may not be able to make changes.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at support@sicksubmissions.com. We’ll work with the shipping carrier to help resolve the issue.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with your order number and photos of the issue.
We’ll gladly arrange a replacement or refund when appropriate.
Contact Us
If you have any questions about shipping, please contact us:
Sick Submissions
Email: support@sicksubmissions.com